Noticeboard

Covid-19 Vaccination Status

Unfortunately, we are unable to print letters confirming your covid vaccination status. Pease follow the link below to the NHS Inform website where you can access and print your vaccination record as required.

https://www.nhsinform.scot/covid-19-vaccine/after-your-vaccine/get-a-record-of-your-coronavirus-covid-19-vaccination-status 

Our online booking system is currently switched off to allow us to triage appointment requests as appropriate.  This is in line with NHS Guidance.  Repeat prescriptions can still be ordered via the online portal.

Coronavirus -  Do not attend the Surgery if you have symptoms which you think could be related to this condition.

We are unable to accept routine patient registrations at this time, our workload capacity is not able to meet current demand on our service.

Repeat Prescriptions

We would like to remind patients repeat prescription requests are available 3 working days after your request has been handed in. If you have requested a non-repeat item, this may take a little longer to process as the doctor has to review your requirement in more detail.

Practice Charter

Patient Rights and Responsibilities

You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too.

We will:

  • Ensure our patients have 24-hour access available to medical advice.
  • Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours or, in an urgent case, the same day.
  • Work in partnership with you to achieve the best medical care possible.
  • Involve you and listen to your opinions and views in all aspects of your medical care
  • The prevention of disease, illness and injury is a primary concern. The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle.

We would respectfully ask that you:

  • Are prepared to re-book your appointment if you are more than 10 minutes late, rather than cause the doctor or nurse to run late for patients who have arrived on time.
  • Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service.
  • Inform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number. Please ensure we have your correct telephone number even if it is ex-directory.

As patients, you are responsible for your own health and that of any dependants. It is important that you adhere to information and advice given to you by health professionals, and co-operate with the practice in endeavouring to keep you healthy.



 
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