Welcome to Meeks Road Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

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CONFIDENTIALITY 

The relationship between patient and the team providing medical care is based on trust.
We have a professional duty to keep information related to you confidential. Nothing can be disclosed to a third person without your consent, regardless of whether or not the requested treatment is given. We will respect confidentiality, regardless of age, as long as the doctor or nurses feels that the patient is capable of understanding and of making an informed choice about the treatment and/or advice.

In Scotland, the law assumes that anyone over the age of 12 years old can make their own decisions about their health care. Anyone under 12 years old may make decisions about their health care but the doctors must believe that the patient understands enough to be able to do this.

To this end, information regarding the health care of anyone over the age of 12 years, including booked appointments, will not be disclosed to anyone other than the patient, except in cases where prior consent from the patient has been granted to disclose information to a third party.  

STAFF PROTECTION 

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service. Violence in this context includes actual and threatened physical violence or verbal abuse which leads to fear for a persons safety.

The staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right.  At no time will this type of behaviour be tolerated in this practice.

If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list. 

All incoming and outgoing calls are recorded for training and monitoring purposes.